Desktop and Smart Technology Support (DSTS) is a team designed to provide operational support for the desktop service infrastructure. The DSTS team provides technical consultation in these areas to the campus and Local Support Provider (LSP) communities.
A large majority of Local Tech Support Providers (LSPs) are managed by Information Technology Services (ITS). These groups (primarily academic) can be found in the top two sections of this listing:
Administrative Support- ITS works to fulfill the technical support needs of UofM Administration.
Academic Support- Information Technology Services works under the Office of the Provost. All participants rely on collaboration, cooperation, and communication to solve day-to-day problems and plan for future needs.
Groups not Managed by ITS- Groups not managed by ITS lists groups not under ITS. These groups still work closely with ITS to ensure campus technology information is exchanged and technology safety is maintained.
Administrative Support
Department/College
LSP/Phone/Email
Academic Affairs - (LSP-AcadAffairs)
Academic Advising Center
Academic Innovation and Support Services
Academic Internships
Center for Academic Retention and Enrichment Services(CARES)
Center for Applied Earth Science and Engineering Research (CAESER)
Center for Athletic Academic Services (CAAS)
Center for International Education Services
Center for International Programs and Services
Center for Regional Economic Enrichment (GROWWTH)
CDFS (Child Development and Family Studies)
College of Prof & Liberal Studies (CPLS) - formerly University College
DistanceLearning
Enrollment Services
Extended Programs Innovation in Teaching and Learning(Millington Campus)
Financial Aid Office
Finish line
Graduate Admissions
GraduateSchool
CAESER (GWI - Ground Water Institute & CPGIS-Center for Partnership in GIS)
Helen Hardin Honors Program
Innovation in Teaching and Learning
Institutional Effectiveness, Accreditation, and Academic Assessment
Intensive English for Internationals
Keep Tennessee Beautiful
Legal Studies (M.A. in Liberal Studies of University College) (CPLS)
Master of Arts in Liberal Studies (CPLS)
Office of Admissions
Office of Institutional Research
Office of the Provost
Professional & Continuing Education
Recruitment & Orientation Services
Registrar Office
Scholarships -Financial Aid
Tele Counseling and Prospect System
Undergraduate Programs
Upward Bound Program
VP Assessment, IR, Report
VP Research
UM Global
Rachael Cottam
4026/rcottam@memphis.edu
Sam Gala
sgala@memphis.edu
Al George
4881/wgeorge@memphis.edu
Richard Montgomery II
2417/rhmntgmr@memphis.edu
Cody Wallace
5076/cwllace8@memphis.edu
Athletic Department - (LSP - ATHL)
Athletic Office Building
Athletic Practice Fields
Baseball Field
5319/wwheeler@memphis.edu
Business and Finance - (LSP-BusFin)
Accounting
Auxiliary Services Office
Auxiliary Fiscal Operations
AVP, Business Services Office
AVP, Finance Office
AVP, Human Resources Office
Bursar/Campus Card
Business Development
Copier Vending
Crisis Management
Employee Relations & Engagement
Faculty Administrative Services
Financial Planning
HR Records Management
Mail Services
Office of Accounting
Office of theCFO
Office of Crisis Management
Organization & Employee Development
(PTS) Parking & Transportation Services
Payroll
Police Services
Post Office
Procurement and Contract Services
Shared Services Center
Space Planning
Tiger Copy & Graphics
University & Student Business Services
University Benefits Administration
University Process Improvement
Workforce Management
Sam Gala
sgala@memphis.edu
Rachael Cottam
4026/rcottam@memphis.edu
Al George
4881/wgeorge@memphis.edu
Richard Montgomery II
2417/rhmntgmr@memphis.edu
Cody Wallace
5076/cwllace8@memphis.edu
Physical PlantCampus Planning and Design -(LSP - PPP)
AVP, Campus Planning and Design
Business Support Services
Business Continuity & Risk Management
(EH&S) Environmental Health & Safety
Operations: Building Services
Operations: Facility Operations & Maintenance
Operations: Landscape
Operations: Utilities & Environmental Services
Physical Plant
Physical Plant Leadership
Rental Properties
Ron Jennings
4959/ronj@memphis.edu
FedEx Institute of Technology - (LSP -FIT)
FIT Administrative Offices
Crews Venture Lab
Digital Living Room
Fishbowl
Methodist Presentation Theatre
VCC - Video Conference Center
The Zone
Eric Anderson
3319/eanderso@memphis.edu
Demarris L. Manns
3316/dlmanns@memphis.edu
Information Technology Services - (LSP -ITS)
Information Technology Services
ITS Service Desk
Aaron Boatwright
4236/ajbtwrgh@memphis.edu
Office of the President - (LSP- Office of President)
Board of Trustees
Corporate Partnerships & Economic Development
Faculty Senate
Internal Audit
Legal Counsel
Office for Institutional Equity
Office of Government Relations
Office of Government and Community Relations
Office of the President
Aaron Boatwright
4236/ajbtwrgh@memphis.edu
Housing and Residence Life - (LSP- ResLife)
Carney-Johnston/Lambuth Campus
Carpenter Complex
Shirley C. Raines Centennial Place
Graduate and Student Family Housing
GSFH -Graduate & Student Family Housing
Housing and Residence Life
LLC -Living Learning Complex
Park Ave Apartments & Townhouses
Rawls Hall
ResNet
ResNet Support Center
Smith Hall
Charlotte Puckett
2904/cpckett4@memphis.edu
ResNet Support Center
Shirley C. Raines Centennial Place 135
901.678.4042
Email: resnet@memphis.edu
Student Affairs - (LSP - StuAff)
Adult and Commuter Student Services
Career Services
Chartwells(dining services)
Counseling Center
Commencement Office
Conference & Event Services
Disability Resources for Students (DRS)
Educational Support Program (ESP)
Fraternity & Sorority Affairs (FSA)
Frosh Camp
Leadership Programs
Michael D. Rose Theatre and Lecture Hall
Multicultural Affairs
Office of Dean of Students
Office of First Generation
Parent & Family Services
Registered Student Organizations (RSO)
Research, Assessment & Planning for Student Affairs
Student Accountability, Outreach and Support (SAOS)
Student Activities Council (SAC)
Student Leadership & Involvement (SLI)
Student Government Association (SGA)
Student Health Center
Student Life/Dean of Students (DOS)
TRIOs (SSP)
Testing Center
University Center (UC)
Veterans Resource Center (VRC)
Vice President of Student Affairs
Up 'til Dawn
Rachael Cottam
4026/rcottam@memphis.edu
Sam Gala
sgala@memphis.edu
Al George
4881/wgeorge@memphis.edu
Richard Montgomery II
2417/rhmntgmr@memphis.edu
Cody Wallace
5076/cwllace8@memphis.edu
Education Initiatives Department - (LSP - EdInits)
Barbara K. Lipman Early Childhood School and Research Institute
Early Learning and Research Center (ELRC)
Education Initiatives Department
Center for Service Learning & Volunteerism
FEC - Fogelman Executive Center (Fourth Floor)
Lipman Early Learning Research Center
Campus School
UM Middle School (University Middle School)
University High School (coming Fall 2022)
Mike Carter
5644/mcarter1@memphis.edu
University Advancement- (LSP-ADV)
Advancement Services
Alumni Relations
Development/Principal and Major Gifts
External Relations
Marketing and Communications
University of Memphis Foundation
Al George
4881/wgeorge@memphis.edu
Academic Support
Cecil C. Humphreys School of Law -(LSP-Law)
Lavaire Lockhart
3245/llockhar@memphis.edu
AndrewHughes
2823/tahughes@memphis.edu
College of Arts and Sciences - (LSP - CAS)
Aerospace Studies (Air Force ROTC)
Asian Studies
African and African American Studies
Anthropology Research Center
Arts and Sciences Dean's Office
Benjamin Hooks Institute for Social Change
Center for Community Building and Neighborhood Action(CBANA)
Center for Community Criminology and Research(CCCR)
Center for Community Research and Evaluation (CCRE)
Center for Research on Women
Center for the Advancement of Youth Development (CAYD)
Chucalissa
City and Regional Planning
Confucius Institute at the University of Memphis(CIUM)
Department of Anthropology
Department of Criminology and Criminal Justice
Department of Earth Sciences
Department of English
Department of History
Department of Philosophy
Department of Physics and Material Science
Department of Political Science
Department of Social Work
Department of Sociology
Foreign Languages and Literatures
i-Impactm - Provost
Interdisciplinary Studies
International Studies
Judaic Studies
Marcus W. Orr Center for the Humanities
Mid-South Social Survey
Mid-South Training Institute
Naval Science (Navy ROTC)
Military Science (Army ROTC)
Public and Nonprofit Administration
Public Safety Institute
School of Urban Affairs & Public Policy(SUAPP)
Urban Child Institute
World Languages andLiteratures
Ken Price
4218/kprice4@memphis.edu
Jenna Bodley
1617/jbodley@memphis.edu
Isaac Hargrow
1569/chrgrow1@memphis.edu
Biology -(LSP-Biol)
Bioinformatics
Biology Research
Department of Chemistry
Ecological Research Center(ERC)
Edward J. Meeman BiologicalStation
Integrated Microscopy Center
Life Science and Animal Care Facility
W. Harry Feinstone Center for Genomic Research
Gary Segars
2194/glsegars@memphis.edu
Math/Computer Sciences - (LSP - MathSci)
Math/Computer Sciences
MD2K Center of Excellence
Deshone Marshall
4955/dlmrshll@memphis.edu
Psychology -(LSP - Psych)
James Beel
2336/jcbeel@memphis.edu
College of Communication and Fine Arts - (LSP - CCFA)
Art Museum of the University of Memphis(AMUM)
College of Communication and Fine Arts Dean’s Office
Daily Helmsman (Newspaper)
Department of Architecture
Department of Art
Department of Communication & Film
Department of Journalism & Strategic Media
Department of Theatre and Dance
Fashion Design and Fashion Merchandising
Institute of Egyptian Art & Archaeology
Martha and Robert Fogelman Galleries of Contemporary Art
Mighty Sound of the South
Rudi E. Scheidt School of Music
Scheidt Family Performing Arts Center
The Roar Radio
Mark Ramsay
2132/mramsay1@memphis.edu
Clay Shawver
5022/reshwver@memphis.edu
College of Education -(LSP - COE)
Center for Rehabilitation and Employment Research (CRER)
Center for the Study of Higher Education(CSHE)
Counseling, Educational Psychology, and Research(CEPR)
Department of Leadership
Early Childhood Education
Instruction and Curriculum Leadership(ICL)
Instructional Design and Technology
Leadership (LEAD)
Office of Teacher Education and Student Support Services
Regional Intervention Program
TigerLIFE
Rob Thornton
5782/rrthrntn@memphis.edu
Martrice Palmer 5980/mdplmer2@memphis.edu
Fogelman College of Business and Economics - (LSP - FCBE/FEC)
Business Administration
Crews School of Accountancy (CSOA)
Department of Economics
Department of Finance, Insurance and Real Estate
Department of Management
Department of Management Information Systems (MIS) - (formerly
Department of Business Information and Technology)
Department of Marketing andSupply Chain Management
Eric Anderson
3319/eanderso@memphis.edu
Demarris L. Manns
3316/dlmanns@memphis.edu
Herff College of Engineering - (LSP- HCOE)
Department of Biomedical Engineering
Department of Civil Engineering
Department of Electrical and Computer Engineering
Department of Engineering Technology
Department of Mechanical Engineering
Herff College of Engineering
Intermodal Freight and Transport Institute
Greg Geske
5269/gjgeske@memphis.edu
Mark Farrar
3301/mfarrar@memphis.edu
Kemmons Wilson School of Hospitality and Resort Management - (LSP – KWS)
Bureau of Sport and Leisure Commerce
Bureau of Sport and Leisure Management
Holiday Inn
Kemmons Wilson School Culinary Arts Institute
Kemmons Wilson School of Hospitality and Resort Management
Eric Anderson
3319/eanderso@memphis.edu
Demarris L. Manns
3316/dlmanns@memphis.edu
Lambuth Campus -(LSP - Lambuth)
Tony Pearson
1939/tgparson@memphis.edu
731.487.3307
Keith W. Shupert
1947/kwshuprt@memphis.edu
731.425.1947
Loewenberg Collegeof Nursing -(LSP-Nurs)
Jeff Goff
3986/jeffgoff@memphis.edu
McWherter Library -(LSP - Library)
Administration
Cataloging
Center for Teaching and Learning
Circulation
Collection Management
Government Publications
Health Sciences Library - CHB 2002
Interlibrary Loan
Lambuth Library
Learning Commons
Library Information Systems
Music Library - MU 115
Preservation & Special Collections
Research and Instructional Services
Technology Sandbox
UM3D
Yolanda Hawkins
3745/yhawkins@memphis.edu
School of Communication Sciences and Disorders -(LSP -AUSP)
Hassan Saadat
5862/saadat@memphis.edu
Collegeof Health Sciences- (LSP-COE)
Epidemiology
Health Studies
Nutrition
Health Promotion
Physical Education Teacher Education
Faith and Health
Sport Nutrition and Dietary Supplementation
Physical Education (PHED) Activity Courses
Rob Thornton
5782/rrthrntn@memphis.edu
Martrice Palmer
5980/mdplmer2@memphis.edu
School of Public Health -(LSP-SPH)
Epidemiology, Biostatistics & Environmental Health Science
Health Systems Management and Policy
Social & Behavioral Sciences
Rob Thornton
5782/rrthrntn@memphis.edu
Martrice Palmer
5980/mdplmer2@memphis.edu
