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PatBismarck, ND
Review featured by TruthFinder
Verified purchase
Reviewed May 9, 2023
I am working with a 95 year old woman to help her put together her list of her heirs. She knew who she wanted to leave money to, but had lost contact with several. Truth Finder was successful in finding the 3 missing individuals.
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MeganMosspoint, MS
Review featured by TruthFinder
Verified purchase
Staff
Reviewed Jan. 6, 2022
Your service was wonderful, informative easy to get to info. I will recommend to every person I know. I found two people in family I lost connection ten years ago. I have a new niece in law I didn't know existed till now.
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GregWalnut Creek, CA
Review featured by TruthFinder
Verified purchase
Reviewed Jan. 5, 2022
Found the information provided was accurate, thorough and provided many options for a deeper dive on the individual with possible relevant information if you required. The questions provided you to think more deeply on finding out the more information. Very good and thought provocating.
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H.Vero Beach, FL
Sales & Marketing
Reviewed June 21, 2024
Truthfinder is a scam. I paid for one review and the company charged me monthly for over a year. I never agreed to that…I am disputing with my credit card company. They should be fined and put out of business. H **
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Thank you for taking the time to leave us with your feedback. If you feel that you have been charged in error, please call us at (855) 921-3711, or email us at help@truthfinder.com, so we can investigate and rectify the issue as soon as possible. Thank you for bringing this to our attention.
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GouneShenandoah, TX
Price
Reviewed May 30, 2024
In our day and age, I totally get keeping information as "secure" as possible. However, this site definitely is a disappointment. If you are going to charge for the information you have, SAY IT UPFRONT! Don't completely waste 10 minutes of my life. I will never get back with all this incredible information you promise to deliver only to tell me you won't provide it unless I pay up. Never using this site again.
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TruthFinder
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While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience
MaryCentre, AL
Reviewed May 21, 2024
I am keeping this account open to verify it's still around 50-60 incorrect. Can't be in 2 states, 2 jobs, 2 addresses, 2 names at same time. Arbitration clause is smart, but there's a way to clean up this falsehood. Not my public records, I'm not magical, nor have I ever been charged and jailed in state prison. Sadly I didn't get that degree either. A common name shouldn't allow a company to make false allegations as though they were truth. Your company does no verification of records but publishes as factual. There will be a civil recourse, some way. Good day.
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TruthFinder
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Hello, we apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Thank you
FubitoWest Point, NE
Customer ServiceStaff
Reviewed May 19, 2024
It would be nice to ask about memberships before you spend 10 minutes waiting on a report you can’t even see, and also you guys use the word “embarrassing” a lot, I’m no professional, but that doesn’t seem professional. Also you better unlink my email to this, how come you can ask for personal info first but not what decides if you can view the report or not. I was interested in one person not their whole bloodline. I don’t need that.
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TruthFinder
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While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience.
CherylBinghamton, NY
Verified purchase
Punctuality & SpeedStaff
Reviewed May 17, 2024
Unfortunately, she had passed over 11 years ago! After much searching & many years. Fast & easy to use! Highly recommend! Best search site I've found. I am sure I'll use it again as it was great! If you really want to find someone, I think you should try Truthfinder.
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TruthFinder
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Cheryl - Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.
PhillipDayton, NV
Reviewed April 18, 2024
VERY DECEPTIVE AND FRAUDULENT COMPANY!! They have you bank information and even when you believe you have canceled the account and they send a confirmation of the cancel, they do not tell you you did not cancel some other service you did not know you signed up for.
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Thank you for taking the time to leave us with your feedback. If this issue has not been resolved, please reach out to our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com so they can better assist you. Thank you
OlgaRiverside, CA
Verified purchase
Customer Service
Reviewed April 16, 2024
The email that was sent to me does not confirm that my subscription was canceled. I thought that was the reason it was sent to me. I canceled it over the phone yesterday 4/15/24. The service is great. I was able investigate someone I was concerned with & by looking into their background. I was able to put it all to rest. Olga
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Olga - Although we are happy you gave us this feedback and pleased with our services, we are sorry to about any cancellation confusion. If this issue has not been resolved, please call our dedicated Customer Care Team at (855) 921-3711 (our team is available from Monday - Friday 7:00am to 4:00pm PST, excluding some Holidays) or email us at help@truthfinder.com and we will try to make this right. If you would like, please feel free to view our Help Page at https://www.truthfinder.com/help/
DeAnnaKlamath Falls, OR
Reviewed March 6, 2024
Literally make you wait FOREVER and after like 10 minutes of sitting there say the only option you have is to pay 30 a month. Entrapment. Also, they advertise with "don't waste your money" bull. It is a fraud.
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DeAnna - While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience.
MCCRIRIEHowell, MI
Reviewed Jan. 23, 2024
Attempted to cancel numerous times, now they are double charging. Beware. Do not give them any account information. Avoid at all costs!! When called assured it was not double charged. Wrong! May have to cancel card to get them to stop charging.
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TruthFinder
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Thank you for taking the time to leave us with your feedback. If you feel that you have been charged in error, please call us at (855) 921-3711, or email us at help@truthfinder.com, so we can investigate and rectify the issue as soon as possible. Thank you for bringing this to our attention. If you would like to see our pricing page, please visit https://www.truthfinder.com/pricing/
MeriBig Sandy, TX
Meri increased rating by 3 stars.
Refunds & PayoutsTransparency
After a positive interaction with TruthFinder, Meri increased their star rating on Dec. 7, 2023.
Updated review: Dec. 7, 2023
Update to review. I was upset when I wrote the review when I got an unexpected charge for a subscription that I hadn't signed up for I thought I was only paying for a month long use. The company resolved the issue right away and did issue a refund. I was happy with the original report I received. I have changed it to a 4 star rating because I did find some info not up to date but this may not be the fault of Truthfinder but whoever reports the information to them.
Original Review: Dec. 6, 2023
Don't waste your time or money. Most of the information does not appear to up to date. I paid for a one time visit only and the next month I was surprised with a charge for a subscription. They are difficult to get a hold of to get a refund. I do not recommend using them.
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Thank you Meri, we appreciate you allowing us the opportunity to work with you to resolve your concerns.
